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About us

Welcome to Hanoi Central Hotel & Residences!

Hanoi Central Hotel & Residences (HCHR) is a 4* luxury apartment-style hotel located in Hanoi. HCHR is part of the Viet Bao Anh Hospitality Group offering all its guests a relaxed, comfortable, and unforgettable stay. Our hotel is the best type of accommodation for those looking for one or two luxurious bedrooms in serviced apartments complimented with superior quality service.

Having a luxury design and decoration for those who demand for the best quality of stay. Hanoi Central Hotel & Residences offers exclusive rooms & suites set among quite streets. All the rooms have a fresh air window, most of our rooms include a balcony with stunning views of some of Hanoi’s iconic monuments. You may find that the character, history and romance of Hanoi may add a little extra special to your journey while staying at our luxury hotel. Our hotel is also the perfect place to find peace, relaxation, and comfort.

All the rooms are designed for the highest level of comfort, with separate areas as living room, bed room, dining room, kitchen area, savour a superb meal with large dining table in room with a great atmosphere, exceptional fare, and great taste. An enticing array of Vietnamese, Asian, and Western culinary specialties keeps each meal exciting and fresh. Staying at Hanoi Central Hotel & Residences, our customers feel like being home from home, while consistently experience a 5* service with a personal touch. Our attentive personal service will satisfy all our customers.

Our Culture:
Guided by the hotel’s brand values, S.E.R.V.I.C.E, our talents are intuitive, attentive and mindful of your every need. We live and breathe our Employee Value Propositions (EVP), by trusting and respecting all, celebrating and recognizing
 the successes of each individual and team and making the organisation fun to work in so talents are driven by passion to make a difference.

: Satisfy our guests’ needs by partnering up with colleagues from different departments.
Empowered: Think on your feet to make swift decisions to deliver great customer experiences.
Refreshing: Make our guests feel at home.
Versatile: Take pride in enhancing services to make a difference.
Individualised: Have an eye for detail to anticipate and meet each guest’s needs and preferences.
Charming: Extend wholehearted friendliness to both colleagues and guests.
Emotional: Seize every opportunity to create magical moments through engagement and empathy.

Our promise to all our guests is to provide you with an atmosphere where you truly feel Hanoi Central Hotel & Residences is Your home away from home!